Q. How do I register for the Alerts service? Registration is limited to Vodacom subscribers. Simply complete and submit the Alerts Registration form and customise your portfolio accordingly. Q. Do I have to register for each update or can I register once and then choose as many Alerts as I want? You only register once and then customise your portfolio accordingly. Q. Who do I contact if I have a query? You can call the iTouch Call Centre on 082 232 7400 between 8am and 6pm, 7 days a week, or e-mail us at helpdesk@itouch.co.za Q. How much will I be charged for iTouch Alerts? You will be charged 75c per message by your Service Provider who will add a single line item to your regular cellphone bill. Q. What should my password consist of? Your password will be sms'd to you and this together with your cellphone number is required to login. Q. When will I receive my iTouch Alerts? Astro Alert - daily forecasts are sent at the time of your choice. Share Alert - updates at the time of your choice. Sport Alert - live coverage means you receive updates whenever a goal is scored or a newsworthy events occurs. Weather Alert - you will receive forecasts for today, tomorrow or three days in advance at the selected time. News Alert - are sent out three times a day at 08h00, 13h00 & 18h00. Lotto Alert - are sent out every Saturday and/or Wednesday evening after the lottery draw. Fun Alert - Your choice of funalert will be sent to your cellphone on a daily basis at the time you specify. Gossip Alert - Your GossipAlert will be sent to your cellphone on a daily basis at the time you specify. Afrikaanse Nuus - Daagliks op 'n tyd van U keuse. Word 8vm opgedateer. Positive News - Daily at a time specified by you. Updated at 9am Movie Alert - Every Friday at a time specified by you. Updated at 8am Q. What are triggers and trackers? Triggers will send you updates when key events occur i.e. for cricket when a wicket falls, 50 or 100 runs are reached and at the end of the days play. Trackers send you updates at a specific time, i.e. for cricket every hour and at the end of play. Q. What do I do if I have forgotten my password? Call the iTouch helpdesk on 082 232 7400 or email us at helpdesk@itouch.co.za Q. What do I do if I want to receive information that is not currently available? Please send any suggestions to suggestions@itouch.co.za Q. If I am using a prepaid cellular service can I register for the Alerts service? Yes, prepaid users can register for Alerts. Q. Is there a limit to the number of SMS's I can receive? Your limit will be displayed in your portfolio manager. Q. How do I terminate my updates services? Log into Portfolio Manager, choose the option to suspend all services and select 'Yes' then click 'Submit'. To terminate a single service simply select the delete button next to the selected events, i.e. to delete a Cricket Alert, click the delete button next to the chosen event.